Ministry of Health
Health Tourism Department

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+90 850 288 38 38 International Patient Assistance Unit Interpretation and Call Center Commences Service E mail : support.ht@saglik.gov.tr

Güncelleme Tarihi: 22/08/2017

The "International Patient Assistance Unit Interpretation and Call Center" has been established in order to provide easy access to healthcare services for patients visiting Turkey for purposes of health tourism or tourists' health.
Services to be offered by the International Patient Assistance Unit Interpretation and Call Center:
•Interpretation (consecutive) from/into Turkish into/from foreign languages, of telephone calls in foreign languages by international patients, received by the 112 and 184 call centers , or of telephone calls in foreign languages referred to the IPAU via teleconferencing
• Answering incoming telephone calls originating abroad, and offering advisory services or recording suggestions or complaints as needed

The International Patient Assistance Unit Interpretation and Call Center is to serve in 6 languages comprising German (3 interpreters), Arabic (10 interpreters), English (7 interpreters), Russian (4 interpreters), Farsi (2 interpreters), and French (2 interpreters)

The number for the "International Patient Assistance Unit Interpretation and Call Center" has been designated to be +90 850 288 38 38, with service commencing as of April 1, 2017.